Frequently asked questions

Helical Piles are large steel screws which replace the need for traditional concrete footings for decks, structures and other applications where poured concrete bases would be required.

Helical Pile are drilled directly into the ground in the place of traditional concrete footings. Using our Toro Dingo, we are able to install the steel Helical Piles directly into the applicable area and affix a bracket which attach to support beams or structural extensions as needed based on the drawings for the project.

When Helical Piles are chosen as the preferred foundation solution, we submit the project drawing to our Engineer at Mascore Helical Piles. Our Engineer will provide us with a spec sheet ensuring we adhere to the required building codes for the project. We then render the confirmation or revisions to the builder or homeowner for submission to their respective building office if needed. On installation day, our team will arrive, mark out the dig site and install the Helical Piles while taking all the required specifications for the final Engineerining conformity report. Upon completion of the installation, we submit the information and receive a conformity report within 48Hrs. The installation or the structure can commence immediately as no further inspections are required.

The installation or Helical Piles has many advantages including no down time for additional digging inspections from building officers, and have no wait time for curing unlike that of traditional concrete footings which can vary significantly based on weather. Furthermore, Helical Pile installation has minimal impact to the installation site unlike traditional digging which can cause significant disruption especially in small working locations. Helical Piles are able to be installed in smaller locations as there is no need to use a backhoe to prep a worksite. Helical Piles do have a downside when working in areas with Bedrock. If the Helical Piles are unable to meet the required installation specs, homeowners and builders would be forced to use traditional footings.

Chain Link fence posts are traditionally set 2-2.5 feet with the footings being dug to 3-4feet when possible. Some fencing companies with use a post pounder to install fence posts, however this is not our preferred approach as we find setting all posts in concrete has a superior result for the long term.

Wood fences are set 4 feet below grade whenever possible to ensure the best long-lasting results.

Should we hit an obstruction while digging, we make every effort to remove the obstruction by jackhammering the obstruction out of the hole. Some instances require the relocation of a post hole which is discussed with clients on an as needed basis to ensure the project is performed to meet our clients needs and stay within budget. Should we hit bedrock as many areas in the Ottawa Valley are subject to, we widen the hole and flare the bottom to ensure maximum structural integrity.

Our equipment requires a minimum of 40inches to comfortably maneuver through gates and pathways around homes to reach installation sites. To ensure our equipment will meet the installation requirements, it is recommended to request a free onsite estimate.

Yes, we can remove and dispose of existing fences and most hedging in order to prep the site for installation.

We will happily perform a full dig and set of posts for clients, however we do not only dig post holes.

We are happy to perform the required service locates on behalf of the clients at no charge as this is a requirement prior to us arriving onsite to perform any services.

All services are available on a first come first serve basis. If we have the ability to accommodate your request, a normal lead time of 10 business days is relatively standard to ensure adequate time to coordinate service locates and ensure material availability.